1. Introduction This Privacy Policy outlines how we collect, use, and protect the personal information provided by users when accessing or using our auto spare parts application (the FilterX). We are committed to safeguarding your privacy and ensuring the confidentiality of your data in compliance with applicable privacy laws.

2. Information We Collect We may collect and process the following types of information:

• Account Information: Full name, email address, phone number, and password.

• Delivery Information: Shipping address, district, and city to fulfill order deliveries.

• Vehicle Information: Vehicle make, model, manufacturing year, and engine capacity (to ensure compatible parts, oils, and batteries).

• Payment Data: Payment transactions details (processed securely via certified encrypted payment gateways; we do not store full credit card details directly).

• Technical Data: IP address, device type, operating system, and app usage metrics to optimize application performance.

3. How We Use Your Information We utilize the collected information for the following purposes:

• Processing, fulfilling, and delivering your orders (oils, filters, batteries) to your specified location.

• Verifying vehicle compatibility and providing technical support.

• Sending order status updates, shipment tracking notifications, and customer service communications.

• Enhancing app functionality, user experience, and tailored promotional offers.

4. Data Sharing with Third Parties We do not sell or rent your personal data to third parties. Limited data may be shared with:

• Logistics & Delivery Partners: Sharing contact names, addresses, and phone numbers strictly for delivery fulfillment.

• Payment Service Providers: To process financial transactions securely.

• Legal & Regulatory Authorities: When required to comply with applicable laws and legal processes.

5. Data Security We implement industry-standard technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Sensitive data transfers are encrypted using SSL/TLS protocols.

6. User Rights You have the right to:

• Access, review, or update your personal information at any time via your account settings.

• Request the deletion of your account and associated personal data from our databases.

• Contact customer support regarding any queries or concerns regarding your data processing.

7. Data Retention We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy or as required by applicable legal, tax, and accounting regulations.